Our Location: 3148 Ambassador Caffery Pkwy St 4, Lafayette, LA 70506

Jacob Roland“We’re Proud of Our Customer Reviews”

—Jacob Roland

At Window World of Lafayette, customer satisfaction is our number one priority. We understand that our customers are the determining factor of our business’ success, which is why we do whatever it takes to ensure that each customer has the best possible Window World experience. That’s why at Window World, a large part of our new business comes from referrals from satisfied customers. Read real reviews from real customers below to learn why so many homeowners enjoyed their experience with Window World from start to finish.

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Video Testimonials

Meet Nickie Jordan, one of our many satisfied customers, as she shares her thoughts on her new windows, the positive impact they’ve had on her home, and her overall experience while working with Window World!

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Customer Feedback

  • Have been wanting new windows for six years, Window World delivered with good workers and great quality windows. James Ball was very thorough, accurate, and accommodating. As well as the installers Fred and Anthony, who worked very hard and efficiently. Thank you Window World, your windows have made our house feel new! Would definitely recommend to anyone!
    – Yvonne G. Bienvenu

    From start to finish the installers (BDST Construction, LLC) worked non-stop to install the new windows. They are 100% better than the old windows that were removed.
    – Dustin Bourque, Abbeville

    Good appointment very nice & knowledgeable young man (Corey Mondulick).
    – Judy Babin, Pride

    This is my second time to use window world. I have since recommended the company to two coworkers. The windows are beautiful and well done.
    – John Scott, Lafayette

    Thank you for sending Brian (Pagitt) to our home. His personable, professional advice was much appreciated. We will recommend your company to our friends.
    – Annie Calais, Breaux Bridge

    Joseph (Lockwood) was very knowledgeable and personable. He explained everything very well. He answered all my questions. He arrived promptly; actually he called and asked if he could come a little earlier than the actual appointment time which was great for me. He was very polite. He sold me on adding the windows when he demonstrated them to me. I was really only planning on getting the siding. I found the pricing to be very reasonable compared to a previous estimate I received.
    – Glenda Cheek, Lafayette

    The installers (Bruno Cunha) were excellent. They were quick efficient and cleaned up after themselves very well.
    – Gail Miller, Lafayette

    Keithan (Emery) did a great job answering my questions and explaining the pros of new windows. He was very knowledgeable and friendly. Overall it was a great experience.
    – Jessica Luparello, Lafayette

    We have been TOTALLY WOW’D. We expected good results because of the reputation; however, we never expected to be WOW’D. My Mother’s home is older, small, drafty, and not energy efficient. We chose to replace the picture window because it was leaking and we got so much more. The temperature has been in the teens and you cannot even tell that the outside is lower than the inside! Thank you for fabulous service. Thank you for great looks. Thank you for a GREAT PRODUCT!
    – Debbie, Tammy, Jean, and all the grandchildren Black, Baker

    Jerell (Thomas) was great! He was very professional and personable. He took plenty of time to answer my questions. I really, really liked working with him.
    – Janice Zube, Lafayette

  • Jacob (Roland) was very professional, courteous and helpful.
    – Paula Campbell, Denham Springs

    Brian (Pagitt) was awesome and answered all my questions.
    – Laurie Lightfoot, Lafayette

    We are very satisfied with all aspects of our new windows. The sales person (Jacob Roland) , the installation (Givanido Ferreira) and the follow up have been exceptional.
    – Jack Parker, Lafayette

    They (Jared Synkula) did a great job! I would recommend Window World to family and friends. They (Jared Synkula) showed up on time and cleaned up after the job was completed. Thanks Window World!
    – Bill Hunter, Broussard

    Thank you so much for the rush order. Per (Holmgren) really made me feel like Window World was going to do everything possible to get my windows ASAP Thank you! also believe in local business!
    – Leah Price, Lafayette

    THRILLED with Window World; especially the installers (Rick Hiller)! They were fantastic, fast, clean, and fun! We couldn’t believe it only took 1 day. We tell everyone about Window World.
    – Michael & Brenda Eubanks, Opelousas

    Brian (Pagitt) came into our home yesterday to give us an estimate on getting new windows. He was extremely polite and friendly. We remembered him from the first time we dealt with Window World about 5 years ago. Obviously, Brian (Pagitt) knows your products very well and was able to give us all the information we requested, and he was able to find some cost savings for us by recommending a different style window. We truly appreciate his honesty and helpfulness. We were not planning to make a decision on windows that day, but we felt so comfortable that we did go ahead and sign the contract that day so we could take advantage of financing available. He is a great asset to your company and he makes us want to do business with your company again.
    – Clayton Meaux, Lafayette

    I love my windows and I love Louis Farmer TOO!
    – Valerie Martinez, Thibodaux

    My rep was Joseph Lockwood. He was very informative and answered all my questions. He also walked me through the entire installation so I would know what to expect. In addition, he was a very polite young man.
    – Louise David, Oscar

    Very Happy! This is the 4th home I have done windows with Window World. Brian Pagitt is the BEST!!
    – John Simms, Lafayette

  • Per (Holmgren) was on time and gave me the help that I needed. He answered all of my questions and was very courteous and likeable .I consider Per (Holmgren) to be a valuable asset to Window World. I especially was grateful that he made the time to meet with me the same day that I spoke with him!
    – Leah Price, Lafayette

    Wanted to let you know that Jarrell [Thomas] came to our home and was pleasant and very knowledgeable about your products.
    – Susan Lawson, Metairie

    Jonathon McAdory did a super job of showcasing every single aspect of your windows! He is extremely professional, knowledgeable, and enthusiastic.
    – Tina Burgos, New Orleans

    Your representative, Jerrell [Thomas], was very professional.
    – Janice Becker, New Orleans

    Installers did a marvelous job, would recommend Rick (Hiller) & Tom (Madson) to ANYONE.
    – Ervin Nicholson, Lafayette

    Chandler Green was very helpful & fun to do business with! He showed us different pictures & styles of vinyl & windows!
    – Adrienne Haner, Metairie

    We were very pleased with the presentation by Per [Holmgren]. He was very engaging, knowledgeable about his product and very personable!!! He was very efficient in his presentation! We were very impressed by him and would definitely recommend him to anyone!!!
    – John Lowery, Prairieville

    I enjoyed Lee’s [Rowley] presentation and was very impressed with all the features and strength of the window. I like how the window can easily be removed if it ever needs to be replaced. Also how the upper and lower sections can be raised or lower to my satisfaction and how easily you can position them for cleaning. The heat lamp demonstrating how the window blocks out heat also impressed me.
    – Louis Coleman, Marrero

    Dennis and I were very impressed with Mr. [Dan] Norton’s presentation. He was very thorough explaining all aspects of the windows and answered all questions. He was very knowledgeable about the product. Most importantly he was not a typical pushy salesman.
    – Jamie Tilley, St. Francisville

    Thank-you so much for meeting with my family. Jerell [Thomas] was great, he answered every question we posed to him. We felt that you were very knowledgeable about your product and your presentation.
    – Veronica Aukerman, New Orleans

  • Thank you! Really enjoyed Lee Rowley. VERY down to earth person!
    – Lisa Calico, New Orleans

    Jonathan [McAdory] was exceptional in his presentation. He’s very polite, professional and such a pleasure in representing Window World. All questions were answered and nothing was left on the table of concern. He is a large asset to your business and its future.
    – Mark Taylor, Chalmette

    We were very happy about the way Keithan [Emery] explained everything to us, and very excited to see our new windows once they are put in place on the house.
    – Glenn Gauthe, Napoleonville

    We would like to say that we were very pleased with Mr. Dan [Norton]. He did a great job explaining the window functions and benefits. We were pleased to have him in our home and look forward to the new windows in the house.
    – Ben Dutruch, Husser

    Patrick [Nolan] he is a decent honest hard working man and that is all that mattered. We just purchased a home that we are renovating and we will being doing it over time. I’m sure that because of Patrick we will be loyal customers.
    – Kenneth Rafferty, Metairie

    Dan [Norton] did a wonderful job and was very cool, calm and collective. We were sold by his concerns and his true feeling about the product and the professional folks that actual perform the work.
    – Peter Ordoyne, Lafayette

    Jonathan [McAdory] did an excellent job overall with the whole visit and is a valuable asset to Window World. He is very knowledgeable regarding the products and had an excellent manner of presenting the info as he truly believes in the quality of the windows and the company he represents.
    – Randy Plattsmier, Des Allemands

    Scott [Sibley] has already come and gone–replaced scarred-up window and repaired bathroom window so that it now locks. He also noticed two unlocked windows and gave me tips to ensure they lock. He was very professional, nice and efficient.
    – Sally Gilbert, Lafayette

    Lee Rowley was awesome!
    – Gene Sims, Lafayette

    I was impressed with your salesman’s [Jacob Roland] knowledge of the products he sells. He took the time necessary to make sure I understood what I was ordering. The two installers [Agamenon] were efficient, well versed in the procedures necessary to remove the old windows and the installation of the new ones. They had the job completed in a bit less than three hours. A job well done!!!
    – James Vaughan, Prairieville

    Jerell [Thomas] is the best- very professional, friendly and prompt. You are lucky to have such an exemplary employee.
    – Michael Keppner, Metairie

    Keithan [Emery] did a great job explaining options and benefits of your windows. He’s very friendly and professional.
    – Kenneth Stewart, Thibodaux

    My experience with Keithan Emery was very good. He was very informative, personable, and patient with us as a family trying to make the right decision on replacing our old windows.
    – Susanne Roussel, Gramercy

    Brian [Pagitt] was very personable and knowledgeable.
    – Dennis Cox, Lafayette

  • Jerell [Thomas] was excellent!
    – Paul Varnado, Metairie

    Mr. [Dan] Norton did an outstanding job and we appreciated. The thoroughness he displayed in making us. Aware of the services and products Window World has to offer.
    – Brandon Curry, Plaquemine

    I would like to thank Window World for hiring professionals like Mr. Chandler Green. My wife and I enjoyed having his professionalism in our home. He was very knowledgeable in his job and had a wonderful personality. After he left our home my wife and I agreed that Mr. Chandler was by far the best sales representative we have had in our home in many years. Once again thank Window World and Mr. Chandler very much for making it a wonderful experience.
    – Marshall Brignac, Gretna

    I would just like to thank Mr. [Jonathan] McAdory for such a pleasant visit. He is excellent at what he does. He explained everything in complete detail and was very friendly. Gave advice and opinions in a very professional manner. You can clearly tell he loves his job and is very knowledgeable.
    – Raymond Guidry, Marrero

    I cannot tell you how happy we are to be working with Chandler [Green]. He was on time, professional and courteous and his wonderful smile lit up the room. He explained everything in terms we could understand with patience and humor. We knew right there that with the quality product (made in the USA, yeah!) and with the customer service from Chandler we would look no further. We will be purchasing windows for the entire house and Chandler made that happen. He truly is an asset to your company and I hope he gets the recognition he deserves.
    – Chris Kuiper, Mandeville

    I was very satisfied with the estimator [Jerell Thomas]. He did a good job of explaining the windows.
    – Charlene Tregre, New Orleans

    Installer [Cicero Sanchez] did a really good job, everything they did was very nice. They took out old windows without damaging anything. Installers were very polite and did an excellent job.
    – Linda Bonck

    Thanks so much. My house was the buzz of the town. Everyone wants WINDOW WORLD. They like how quickly it took to install [Borges Construction] with such a professional way of doing the job. You will have a lot of business in the area.
    – Veronica Jordan, White Castle

    Very satisfied with Mr. Patrick Nolan’s presentation.
    – Jack Brasseaux, Leonville

    Everything went well. Keithan [Emery] answered all of my questions and demonstrated the windows in a professional manner.
    – John Abreo, Gramercy

    Kyle [Arnold] the service tech was fantastic!!!!!!!!!!! Said he is such a happy guy and he told the customer he loves working for window world. Customer said that he loves our company and is very happy he went with us.
    – Robert Brown, Slidell

    Customer wanted to let us know he had a great installer [Agamenon] and said they did a great job. He was very pleased.
    – Nicholes Nelson, Covington

  • Per [Holmgren] did such a great job helping us pick the best door. We can’t wait to see how it looks. Thanks again.
    – Elizabeth Moore, Port Allen

    Your staff was head and shoulders above the competition. My salesman, Jerell [Thomas], answered all my questions and stayed positive when I brought up getting other estimates. He even made a second visit to answer further questions in person. Rick [Hiller] and his install crew tailored the install to my (admittedly very particular) satisfaction with smiles on their faces. And they left my home clean and tidy. During every step of the process, I felt valued as a customer. Thanks Window World!
    – Lee Berteau, Kenner

    Jacob [Roland] did an excellent job! He explained everything to us and showed us the actual window. He was very knowledgeable and extremely polite. A definite asset to your company!- Ronald Collins, Lafayette Sales Person [Daniel Norton] was Excellent.
    – Colby Istre, Lockport

    We were very impressed with Louis Farmer. Louis seemed very professional, knowledgeable about the product, and patient with us trying to make a discussion on our windows. We were just planning to get an estimate when Window World came out…Louis totally sold us on the advantages of your product and the disadvantages of the old, single pane, aluminum windows we current have installed. I have already recommended your company and product to two people and we just placed the order. I would also recommend Louis as the person to contact with my referrals due to his knowledge of the product. We are looking forward to our order arriving and being installed.
    – Richard Riccardi, Hammond

    Jacob Roland was very professional in his approach to the explanation of the widows available to me to stay with the design that is in the house now. The explanation of the construction of the windows was very interesting and very thorough . I am anxious to get them installed and start reaping the benefits.
    – James Vaughan, Prairieville

    Chandler [Green] did a great job of explaining and demonstrating all the benefits of the windows from your company. He was friendly, knowledgeable, thorough, efficient.
    – Loraine Rathman, Covington

    Your installer, Corey [Mondulick] is the best installer I have ever had at my home. He was very professional. He did his job quietly and quickly and explained everything to me. Your company would do well to have all installers work like he did. I think he deserves a raise as well as praise.
    – Ada Kirkpatrick, Lafayette

    The guy you came out Jonathan [McAdory] did excellent job on his sales pitch and presentation of product. He was very thorough with the demonstration.
    – Sharon Evans, Harvey

    Mr.[Patrick] Nolan was prompt, extremely professional and courteous. I have purchased windows from Window World on 3 separate occasions and Mr. Nolan is by far the best estimator I have dealt with to date. He is the only estimator to tell me that if the windows are paid in full for when the estimator comes out, it reduces the wait time by at least one week.
    – Maria Clementin, New Orleans

    [Joseph Lockwood] was great! Very knowledgeable and helpful! Thank you!
    – Michael Johnson, Lafayette

  • Louis [Farmer] did an excellent job.
    – Glenn Mediamolle, Mandeville

    My husband and I were extremely satisfied with the presentation [Daniel Norton] and answered all the questions we had. I can’t wait till we get our new windows. I will tell everyone we know about Window World and there products and service!!
    – James Salsbury, Baker

    Chandler Green was an excellent sales person and we ended up choosing Window World over Sears as a result. He was knowledgeable, to the point, and very focused on what we wanted for our home.
    – Tom Dunne, New Orleans

    Jacob [Roland] was very polite & very knowledgeable of all of window and door products that Window World handles.
    – John Teagle, Lafayette

    Mr. Dan [Norton] was very nice and explained things very well.
    – John Cherry, Raceland

    VERY satisfied!! Windows were installed in half the time that they told me. All the guys were very professional, cleaned up after themselves and only took 3 hours for 14 windows. My salesman was very nice and professional and not pushy at all. The whole experience was great.
    – Jordan B., Lafayette

    This was our 2nd purchase of windows. Our sales rep, Jason B, was professional and offered great suggestions and we love the new look the windows give the upstairs. He ensured we were assigned a good installation crew who did a great job on our 12 window installation. Jason also followed up to make sure everything happened on time and to our satisfaction.
    – Denneen F., Lafayette

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